Trust & Safety
Last Updated: January 1, 2026
Security is foundational to what PrimeVitas does. Our customers send us high-stakes data from legal, medical, financial, and autonomous systems. We treat that responsibility seriously. This page describes how we secure the Service and your data.
Every request to the PrimeVitas API — except the public /v1/health endpoint — requires a valid API key sent as a Bearer token. Keys are scoped to your account and can be rotated at any time from your dashboard.
The content you submit for verification — legal text, medical records, financial transactions, autonomous vehicle decisions — is processed in memory and discarded immediately after a result is returned. We have no stored copy of what you verified. Our logs record only that a verification occurred, the verdict, the latency, and the API key identifier.
This is a core design decision, not an afterthought. In regulated industries, the data you send us is often the most sensitive data you have. We do not want it, and we do not keep it.
For enterprise customers in regulated industries — legal, medical, financial, government — the following is a precise description of what happens to your data during a PRIME21 verification call:
The verification call is ephemeral by architecture, not by policy. There is no configuration option that enables retention. There is no database table for document content. There is nothing to subpoena, compel, or breach.
PRIME21 does not route customer data through third-party AI providers, translation services, support platforms, or any other sub-processor. Verification runs on PrimeVitas-controlled infrastructure. There is no chain of vendors receiving your data. There is no privacy policy from a sub-processor that permits government disclosure — because there is no sub-processor.
For enterprises deploying PRIME21 on-premises: customer data never leaves the customer's own infrastructure at all. The verification engine runs inside your environment. PrimeVitas receives only the CLAUDIT audit record — the verdict and metadata — not the content that was verified.
Enterprise customers in regulated industries can deploy PRIME21 entirely within their own infrastructure — on-premises or in a private cloud environment they control. In this configuration:
On-premises deployment is available under the Platform tier. Contact info@primevitas.ai for architecture documentation and deployment requirements.
Automatic API documentation (Swagger/OpenAPI UI) is disabled in production. Endpoint discovery by unauthorized parties is not possible through the standard framework defaults.
We take security reports seriously. If you believe you have found a security vulnerability in the PrimeVitas Service, please report it to us privately before public disclosure. We commit to:
Please do not access, modify, or exfiltrate data that does not belong to you. Limit testing to your own account and API keys.
To report a security vulnerability, email info@primevitas.ai
Please encrypt sensitive reports using PGP if possible. Key available on request.
For general security questions, use the same address.